Transferring Teamlava games to a new device (Storm8 app method) with Pictures!!There's still a lot of questions about how to do this, hope this will clarify things a little. This should help get your saved games immediately to your new device. There is a 99% success rate Asking kindly to Please read thoroughly! This post answers a lot of questions. Please be sure to read thoroughly as this guide will also provide warnings if you use the UDID method and how to fix it or if you have to reset your device.If your situation is a little different, feel free to ask, but any other situation where you don't have both ID and Password, you will likely have to contact TL support for transferring. The transfer takes place in a Storm8 app (World War, Racing Live, Ninjas Live, etc.) OR in selected TeamLava apps.The Storm8 transfer is a little different from the Login approach in the TeamLava apps. The Storm8 method transfers, as in, removes the ID from the old device and 'transfers' it to the new device. Login method in selected TeamLava apps will allow you to play the same ID on both old and new devices. If you end up giving away or selling the device, make sure you do a factory restart on the device which removes everything from your device. Make sure you backup the things you need off of your device FIRST! Update: Restaurant Story on iOS has a transfer/log in option to recover your progress. (screenshots below)
When you transfer or login, you will be recovering all games associated with the Storm8 ID.
_____________________________________________________________ImportantFirst thing: SET UP A PASSWORD!! --- IMPORTANT!! - For this transfer to work, you need your Storm8 ID, Password and a Storm8 app or any of the selected TeamLava apps that have the Log in feature. - Do NOT establish an ID on the new device or the device you wish to transfer to. - Have games you play downloaded to new device before the transfer, for precautionary measures. Don't open the apps on the new device, until after the transfer. Note: I have transferred successfully when I installed the TL apps after the transfer in a storm8 app. So it's up to you which way you prefer. Most people download TL apps then transfer for comfort.You only need to install one version of the game: Dragon Story or Dragon New Dawn The transfer only takes about 10 minutes.
_____________________________________________________________Why do I need a Storm8 app?It's not necessary to use the Storm8 method now since the Log in feature was released on selected TeamLava games. A time I would use the Storm8 method is if I have a new device and want to remove my ID off of my old device. Remember, if you sell your device, it's safer to factory restart (Restore as New) the device. I don't currently know if it transfers IceMochi/Shark Party game progress. Shark Party games have my ID there, so I am assuming they would transfer. But IceMochi games do not have my ID anywhere, so I don't know if your 'progress' will be transferred.
Links to Storm8 games: Storm8 on iOS | Storm8 on Android | Storm8 on Kindle | I would recommend using Racing Live (Well it's the one I normally use). If you're on Kindle, World War or Kingdoms Live would do.Ninjas Live has issues with iOS 6+ as it hasn't been updated since 2010.You only need to play up to level 2 in a Storm8 app.
I believe someone told me that Kingdoms Live requires that you play up to level 5 in order to get to settings.
If you are using the Log in method, you will need to play the game of your choice (that has the log in feature) to the point where you can access the menu. When you can access the menu, you can proceed with the log in process.
_____________________________________________________________DevicesI've tried it on both iOS and Android, and worked for all 20+ times I've tried. You can transfer to and from any device. IMPORTANT NOTE (From iOS): If you transfer from iOS to Android or iOS to Kindle, you may lose some features of your game and may not get them back when you go back to iOS. Also games that aren't available for Android but is available for iOS, may not transfer over. So you may lose features when you do a cross-platform transfer. You can lose the whole game if the device doesn't yet have the game available.You can now play on more than one device with the same ID when you use the log in method in selected TeamLava apps. Just be careful of sync issues. Make sure to completely close out of the games (Force Close). Do not play both devices with the same ID at the same time. You will lose coins, food, or even gold if the games are not properly synced to TL servers.
_____________________________________________________________PasswordHow to set your passwordIf you already have a password, I would recommend you go through the Storm8 app and make sure that your password is saved within the storm8 app as well. If you'd still like to continue without checking your password in a storm8 app, then scroll about half way down this tutorial to proceed to the steps for the transfer to the new device. If you are logged into the forum with the ID to be transferred, then you have your password and do not need to go through the Storm8 app of current device. You will just need to go through the second part that takes place on your new device that you are transferring to. So it's actually the same password you use to get onto the forums.If you don't remember your password, but have access to current device, just go into any TeamLava app and follow the FAQ to change your password. If you don't have access to your old/current device, you'll need to contact TL. They will ask you a series of questions about the status of your game as you last remember it. It can be a very long process.
_____________________________________________________________IDs already on deviceWith the release of the log in feature, you can now simply log into your account.You can remove the ID on the device by restoring the device to factory settings (out-of-box state, not restoring from a backup). Of course that means that you risk losing other saved data and games unless there is an individual backup/restore option for the application. Games/Data saved locally to the device will be erased... unless of course there was an external backup option.
_____________________________________________________________ImagesThis shows the example of an iOS device, but it's only because it's easier to take screenshots on an iOS device (for me anyway ). This transfer does work for Android and Kindles as well. Nov 14, 2012: OH BTW, you don't HAVE to use Ninjas Live, you can choose any storm8 app (Racing Live, World War, iMobsters, etc - Not sure about the Cannon Ball one though). I just used Ninjas Live cause I was playing it at the time. Nov 16, 2012: It's probably better to use Racing Live or World War as Ninjas Live hasn't been updated since 2010. I was having trouble recently (Nov 16, 2012) transferring with Ninjas Live on iOS 6 devices and just used Racing Live instead. Jan 2, 2013: Updated most screenshots to Racing Live
_____________________________________________________________Other IFsContact TL:
- If you don't know your password and don't have access to current device
- If you don't know your ID and don't have access to current device
- If you don't have your ID and/or never set one, your progress will be more difficult, if at all, to retrieve.
- If you don't know your ID and don't have the current device or device is unusable, your progress may be lost . but still contact TL to see if they can help you. They are going to ask for UDID or the device's unique identifier and possibly some other things to help recover your games.
_____________________________________________________________UDIDI highly do not recommend the UDID method for transfer as it sometimes works and sometimes doesn't. Some people have had success with this and that is very good. But then a lot of people do not and what happens is both current and new devices will have an error saying that they aren't connected to a WiFi connection when they are and/or the current device loses progress of their games.
Which is why having a password is important for recovery and not just transfers.Most of the time, to fix that would be to clear your recently used/background apps. There are plenty of websites explaining how to do that.
Next would be to restart (turn off/on) your device. Meaning to completely shut down and turn the device back on.The last resort would be to reset your device if you can.
Before you reset though, you'll want to make sure you set a password.
Warning: Be warned, that any apps that you haven't backed up (or doesn't have their own backup feature) and apps that are saved locally to your device will be reset when you reset your device.
_____________________________________________________________Factory Reset/Restore (Intentionally or Un-Intentionally)This process is very easy IF you have your ID and your password. You would just use the storm8 app to recover your game progress. If you don't have both, contact TL for recovery. They will ask you some details about your 'stats'. If you purposely reset your device, other apps may be reset as well if they aren't saved on the company's server or saved with an email/password. Anything saved locally to your device will be reset.
_____________________________________________________________Set your password if you haven't! On to the transfer!